Customers and employees want to talk to companies the way they talk to each other. and with social media it's getting easier every day. I spent more than twelve years in big media decoding corporate-speak for my clients, helping them find their voice and connect to their customer. These days I'm helping clients find their voice with social media. Clients like Best Buy. I'll never forget the lessons I learned in big media. I use them every day to find a better way - and I've never had more fun.
My work continues at Best Buy and my schedule has opened enough for me to talk to you too.
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